Testimonials

A thoroughly professional service

Mr & Mrs Spence, York

We first listed our property with another agency who promised the world.  Sadly they did not deliver, and after a few weeks we took the house off the market.  Six months later we placed it back on the market with Lancaster Samms.  We got a thoroughly professional service with constant updates and a number of expressions of interest resulting in a quick sale.   If we sell again, we will use Lancaster Samms without hesitation.


The service you and your team have offered as been incomparable

Mr Bentinck & Miss Pickard, York

We just wanted to say thank you for all of your help during our purchase. The service you and your team have offered has been incomparable. Your efficient, consistent communication has relieved a lot of stress from us at a very busy time in our lives; running a business, having a baby and buying a house is not the easiest! Not to mention how hospitable and approachable you have been during this process, nothing has been too much trouble and we really appreciate that. We will certainly recommend Lancaster Samms in future, and wish you all the best.


Nothing was too much trouble

Mr & Mrs Porteous, York

James – we just wanted to say a big thank you for all your hard work in selling our house.  You were fantastic at keeping us informed and you were always professional and helpful.  Nothing was too much trouble for you and you were always quick to respond to any enquiries and very supportive from start to finish.


Dedication and commitment

Mr & Mrs Hizzett, Rufforth

Elkie – thank you so much for your assistance, it is very much appreciated.  Your dedication and commitment in seeing things through to completion were second to none.


A real star

Mr & Mrs Grosberg, Rufforth

Elkie, thanks for all your help and hard work – you have been a real star.  In 35 years of working in property professionally, I cant remember anyone doing a better job.


In a different league

Mark Hall, St Johns Street

The service we received selling our house with Lancaster Samms was excellent and in a different league to anyone we’ve dealt with before. From the first contact, nothing was too much trouble and the service was friendly, proactive and flawless. As we were selling our home remotely and living in another town we expected some challenges, but Lancaster Samms handled absolutely everything effortlessly. A first rate service.


Made it all seem effortless

The Gegas-Ganev Family

We thank Jo Hollis at Lancaster Samms or her patience and flexibility throughout the purchase of our house. She has been wonderful and made it all seem effortless. We wish Jo and her colleagues all the best and for Lancaster Samms to go from strength to strength.


A rewarding job

Mr & Mrs Holmberg

What a rewarding job, making people smile and making such a difficult time moving house appear so straight forward.  We can’t thank you all enough.


Immensely professional

Mr & Mrs Pacitto, Sand Hutton

We would thoroughly recommend the whole team at Lancaster Samms. They have all been immensely professional, helpful and friendly throughout this whole process but Jo, in particular, was fantastic. We were kept informed at every stage and they dealt with all queries regarding our sale promptly and efficiently.


Passion and enthusiasm were second to none

Mrs Gray, Rawcliffe

We have just used Lancaster Samms for the second time in two years, this time to sell my late Grandmother’s house. From our past experience, we knew they were way ahead in terms of the quality of service they offer. We had Elkie as our contact once again, and her passion and enthusiasm were second to none and we had absolute faith in Elkie and the wider team. And once again, they did not disappoint selling the house very promptly. They have a deep understanding of their customers both buying and selling, as well as good knowledge and passion for the areas in which they operate. They really do stand out from other companies, due to their whole approach and high standards. Thank you!