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Testimonials

Testimonials

5 star estate agent

Hi – Lancaster Samms Team!

Following the recent completion of the sale of our property – 11 Horseman Lane, Copmanthorpe, we just wanted to say thank you to you all, especially Elkie for the service we have received!

You guys are more than your average estate agent!

When we decided to sell our property Lancaster Samms were the first port of call, and that was 100% the right decision.

The whole process from instruction to photography, marketing through to completion was unquestionably professional.  You are more than your average estate agent, you provide personal service and are passionate about what you do and ensure that the process is as stress free as possible.

Elkie was exceptionally helpful throughout the sale of our property and kept us fully updated at all times, she is responsive and proactive in making things happen.

I cannot recommend you highly enough, any one wanting to sell in York shouldn’t settle for second best opt for the 5 Star Estate Agent!

Mr & Mrs Fagg, Copmanthorpe

True professionals

We would very highly recommend anyone considering selling their property to use Lancaster Samms. From start to finish Elkie kept us informed.  Ours was a long & difficult move as we were also building a new home.

This is our fourth move and Elkie went above and beyond to help push the sale forward. She would often communicate out of hours and on her days off – you don’t get service like this very often these days!

True professionals,  thank you Lancaster Samms”.

Mr & Mrs Redshaw

Went the extra mile

Lancaster Samms have been brilliant throughout our house sale and really made the whole procedure so much less stressful. Our house sale turned out to be slightly complex, and James  dealt with it all without any complaints and we felt fully informed and comfortable contacting him at any point.

Although all the staff at Lancaster Samms have been extremely helpful throughout our process, our designated agent James was fantastic through the whole process and we felt he really went the extra mile in order to give us the best experience of house selling. No query was too much effort for him, and we are extremely grateful. Thank you, will definitely be recommending you!

Dr S Antill

Wonderful

I heard that someone once said there are not many more stressful things in life than selling/buying properties. Whoever said that obviously didn’t use Lancaster Samms!

They were wonderful all the way through and made everything easy and straight forward.

Mr P Butler

A first class estate agent

“I can’t thank Lancaster Samms enough, most especially Elkie for helping us in our home move. Every phone call was answered or promptly returned and every question answered truthfully. A move that was dragging on for us was brought swiftly to a perfect end. I would recommend Lancaster Samms as being a first class estate agent.”

Mr & Mrs Boyes

Highly recommend

Lancaster Samms have been brilliant for our first house purchase. They had immediate availability for the viewing and regular communication throughout the buying process. The box and bottle of Prosecco on key collection was a lovely and thoughtful touch. We highly recommend their services. Thanks again.

Miss Ledden & Mr Palmer

Great to deal with

We have just purchased a property that was sold through Lancaster Samms. Our first contact was with Neil who viewed the property with us and then was our direct contact during the buying process. He was very professional throughout. We then had a lot of contact with Elkie and Jo who were both always on hand to answer any questions or requirements we had. Both very helpful and great to deal with. Would recommend.

Mr E Hunter

Friendly & efficient

We’ve just purchased a house marketed via Lancaster Samms and found them to be both friendly and efficient. Jo especially was great to deal with, price negotiation was done professionally and Jo kept a track of progress, nudging the various parties as required to ensure the sale went through without a hitch. I sold my last house via an on-line agent, they were cheap but useless and the sale took ages, you get what you pay for I guess.

Mr M Gray

Dedicated to the process

Lancaster Samms were impressive, professional, open and honest and completely caring throughout the process.  The whole staff were professional and friendly, giving honest opinions when asked.  Neil Samms was amazing in his professionalism and knowledge of the national and local housing market.  His care and attention to detail never faltered and Jo Hollins went the extra mile.  She was completely dedicated to the process of selling my home and even ensuring I had thought about every aspect of my purchase.  A true professional who clearly wants to see vendors and purchasers happy.

Miss M Horton

Fantastic

Lancaster Samms were fantastic, we could not recommend them enough. Great communication and a great service. Thank you so much!

Mr & Mrs Miller

A thorough, professional and great team to deal with

My partner and I recently purchased our first property through Lancaster Samms and as first time buyers we didn’t have a clue what to expect of the whole process…. but throughout the entirety of it Jo at Lancaster Samms was always on hand to provide excellent advice when needed and consistently kept us informed on the progress of the purchase. Jo made what we thought would be a stressful experience a great one so we cannot thank her and the LS team enough. A thorough, professional and great team to deal with. Thanks to all at LS.

Mr Moore & Miss Newson

Helpful & professional

Just want to say a big thank you to the team at Lancaster Samms. One week ago we moved into our lovely new home purchased through Lancaster Samms. James was our contact and could not have been more helpful and professional, he was always available to deal with our queries and this was very helpful as we were locating from Devon to York so everything had to be conducted by telephone.

Lancaster Samms certainly helped make a potentially stressful time a great deal easier.

I have no hesitation in recommending them and wound certainly use them in the future should the need arise.

Mr & Mrs Machin
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