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REVIEWS

Testimonials

“Neil and all at Lancaster Samms, you are in a class of your own.”

We have entrusted both of our house sales to Lancaster Samms in the past, and both properties sold within two weeks thanks to their effectiveness. We would not use anyone else and cannot recommend them highly enough. Neil and all of the team at Lancaster Samms provide impeccable and unrivalled service, professionalism and expertise.

They genuinely care, which makes such a difference and helps to make selling your property a stress free experience. They will look after you, your viewers and ultimately your buyers, with their friendly approach, consideration and excellence. They will be in regular contact and communication with all parties, always ensuring that the sale progresses smoothly. Our buyers thought they were wonderful too because they are an absolute pleasure to deal with.

Thank you so very much Neil and all at Lancaster Samms, you are in a class of your own.

Mr and Mrs Jagger

“WHEN WE DECIDED TO PUT OUR HOUSE ON THE MARKET WE KNEW WITHOUT HESITATION WE WANTED TO USE LANCASTER SAMMS.”

This is the second time we’ve sold a house with them and James Nicolson looked after us on both occasions. From the initial valuation, all the way through to completion, James’ attention to detail and ability to drive the process forward was delivered with the friendliest professionalism that we could have wished for.

Lancaster Samms is a first-class service, and we would highly recommend them to anyone considering selling a property in the area.

Mr D Fjågesund

“A small team of dedicated professionals who LOVE their work!”

I inherited a property in York, 300 miles from my home town, I was very fortunate to choose Lancaster Samms to sell the property.  A small team of dedicated professionals, who love their work! Being so far away made no difference to the service they provided. They were brilliant, checking the property in my absence, keeping me updated and were always available to contact. I highly recommend this Agency. Thank you Elkie and James, I cannot thank you enough for all you did for me.

Ms Glyn-Jones

“Highly recommended and a first class Company”

We recently bought a house from Elkie at this Company. She is without doubt the most efficient, professional and highly experienced Agent I have ever known. Elkie supported not only our purchase, but kept the whole chain of 5 in check, monitored and supported and kept communication going throughout the whole experience. She was an absolute pleasure to work with and without her expertise and support the chain would have broken, of that I am sure.

Mrs L Birkinshaw

“Wouldn’t use anyone else in future!”

Highly recommend Lancaster Samms, in particular Elkie, who goes above and beyond at every turn. Her excellent guidance throughout both sale and purchase were essential to a smooth completion. Wouldn’t use anyone else in future!

Mr J Harland

“Quite frankly the Waitrose of selling houses.”

I have used Lancaster Samms three times over the past 6/7 years to sell my houses. I will never use any other firm .
As a team they are cohesive and very professional , they run a very slick and super reactive operation, from the unusually artistic photography to the extremely personal approach to both seller and buyers. I have found the entire team particularly Elkie and Neil are ready and willing to go the extra mile to get you the deal you need.
Well worth the fee, selling without the drama- quite frankly the Waitrose of selling houses.

Mrs S Vincent

“We’d always felt relieved that we’d chosen Lancaster Samms”

Neil Samms’s approach to valuing our home gave us an immediate confidence that we’d not felt with more local agencies.  Throughout the marketing and sales process we felt really well supported by Neil, James and Emma and we were particularly grateful for Neil’s regular reviews during difficult, quiet periods inflicted by the Covid crisis.

Mr and Mrs Lister

“5 star estate agent”

Hi – Lancaster Samms Team!

Following the recent completion of the sale of our property – 11 Horseman Lane, Copmanthorpe, we just wanted to say thank you to you all, especially Elkie for the service we have received!

You guys are more than your average estate agent!

When we decided to sell our property Lancaster Samms were the first port of call, and that was 100% the right decision.

The whole process from instruction to photography, marketing through to completion was unquestionably professional.  You are more than your average estate agent, you provide personal service and are passionate about what you do and ensure that the process is as stress free as possible.

Elkie was exceptionally helpful throughout the sale of our property and kept us fully updated at all times, she is responsive and proactive in making things happen.

I cannot recommend you highly enough, any one wanting to sell in York shouldn’t settle for second best opt for the 5 Star Estate Agent!

Mr & Mrs Fagg, Copmanthorpe

“True professionals”

We would very highly recommend anyone considering selling their property to use Lancaster Samms. From start to finish Elkie kept us informed.  Ours was a long & difficult move as we were also building a new home.

This is our fourth move and Elkie went above and beyond to help push the sale forward. She would often communicate out of hours and on her days off – you don’t get service like this very often these days!

True professionals,  thank you Lancaster Samms”.

Mr & Mrs Redshaw

“Went the extra mile”

Lancaster Samms have been brilliant throughout our house sale and really made the whole procedure so much less stressful. Our house sale turned out to be slightly complex, and James  dealt with it all without any complaints and we felt fully informed and comfortable contacting him at any point.

Although all the staff at Lancaster Samms have been extremely helpful throughout our process, our designated agent James was fantastic through the whole process and we felt he really went the extra mile in order to give us the best experience of house selling. No query was too much effort for him, and we are extremely grateful. Thank you, will definitely be recommending you!

Dr S Antill

“A first class Estate Agent”

“I can’t thank Lancaster Samms enough, most especially Elkie for helping us in our home move. Every phone call was answered or promptly returned and every question answered truthfully. A move that was dragging on for us was brought swiftly to a perfect end. I would recommend Lancaster Samms as being a first class estate agent.”

Mr & Mrs Boyes

“Wonderful”

I heard that someone once said there are not many more stressful things in life than selling/buying properties. Whoever said that obviously didn’t use Lancaster Samms!

They were wonderful all the way through and made everything easy and straight forward.

Mr P Butler
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