Went the extra mile
Dr S Antill
Lancaster Samms have been brilliant throughout our house sale and really made the whole procedure so much less stressful. Our house sale turned out to be slightly complex, and James dealt with it all without any complaints and we felt fully informed and comfortable contacting him at any point.
Although all the staff at Lancaster Samms have been extremely helpful throughout our process, our designated agent James was fantastic through the whole process and we felt he really went the extra mile in order to give us the best experience of house selling. No query was too much effort for him, and we are extremely grateful. Thank you, will definitely be recommending you!
Mr P Butler
I heard that someone once said there are not many more stressful things in life than selling/buying properties. Whoever said that obviously didn’t use Lancaster Samms!
They were wonderful all the way through and made everything easy and straight forward.
Miss Ledden & Mr Palmer
Lancaster Samms have been brilliant for our first house purchase. They had immediate availability for the viewing and regular communication throughout the buying process. The box and bottle of Prosecco on key collection was a lovely and thoughtful touch. We highly recommend their services. Thanks again.
Great to deal with
Mr E Hunter
We have just purchased a property that was sold through Lancaster Samms. Our first contact was with Neil who viewed the property with us and then was our direct contact during the buying process. He was very professional throughout. We then had a lot of contact with Elkie and Jo who were both always on hand to answer any questions or requirements we had. Both very helpful and great to deal with. Would recommend.
Friendly & efficient
Mr M Gray
We’ve just purchased a house marketed via Lancaster Samms and found them to be both friendly and efficient. Jo especially was great to deal with, price negotiation was done professionally and Jo kept a track of progress, nudging the various parties as required to ensure the sale went through without a hitch. I sold my last house via an on-line agent, they were cheap but useless and the sale took ages, you get what you pay for I guess.
Mr & Mrs Miller
Lancaster Samms were fantastic, we could not recommend them enough. Great communication and a great service. Thank you so much!
A thorough, professional and great team to deal with
Mr Moore & Miss Newson
My partner and I recently purchased our first property through Lancaster Samms and as first time buyers we didn’t have a clue what to expect of the whole process…. but throughout the entirety of it Jo at Lancaster Samms was always on hand to provide excellent advice when needed and consistently kept us informed on the progress of the purchase. Jo made what we thought would be a stressful experience a great one so we cannot thank her and the LS team enough. A thorough, professional and great team to deal with. Thanks to all at LS.
Helpful & professional
Mr & Mrs Machin
Just want to say a big thank you to the team at Lancaster Samms. One week ago we moved into our lovely new home purchased through Lancaster Samms. James was our contact and could not have been more helpful and professional, he was always available to deal with our queries and this was very helpful as we were locating from Devon to York so everything had to be conducted by telephone.
Lancaster Samms certainly helped make a potentially stressful time a great deal easier.
I have no hesitation in recommending them and wound certainly use them in the future should the need arise.
Efficient & professional throughout
Mrs E Thorpe, York
“Cannot recommend Lancaster Samms highly enough. Utterly efficient and professional throughout the duration of our (less than straightforward!) property sale. The delightful Jo was our main point of contact and she never failed to be a fantastic balance of informative, realistic and upbeat – exactly what you need during stressful times.”
Professionalism & dedication
Mr & Mrs C Binns, York
“Jo was an absolute star during our house purchase in York. She kept on top of everyone in the chain, including our own estate agents! She also came to meet us on a Saturday in her spare time to make sure we had our house keys. Would highly recommend Lancaster Samms for their professionalism and dedication throughout the house buying process”.