Testimonials

Far exceeded numerous other estate agents I met

Pippa Tomlinson

Dear Mr Samms

Having recently visited York with a view to buying a property, I felt compelled to write to appraise you of my experience with Lancaster Samms.

Having initially reached out to Jo Hollins to view a specific property, I was impressed by Jo from the outset. Her attitude, help and openness far exceeded numerous other estate agents I met.

Even though it was clear to Jo I would not pursue the property listed with your company, she both offered advice and was happy to answer any query. Jo is an invaluable asset to your company and please pass on my sincere thanks for her kind help and assistance.

To date I have not purchased a property and as such will stay in touch, as I would very much prefer to pursue a purchase via your company.

Many thanks

Pippa Tomlinson


Neil’s personal support was constant

Mr A Pulsford

Neil and his team support through the sale of our property was frankly breathtaking and incredibly refreshing. Neil’s personal support was constant and he managed the process of the sale all the way through to the day of completion.

I honestly can’t recommend this estate agent enough and if I was to sell a property in York again, I would immediately appoint Neil and his team on my behalf.


Every detail was taken care of

Dr & Mrs Sinclair

Lancaster Samms were wonderfully effective in the sale of our house, every detail was taken care of and they found us a perfect buyer – thank you to Elkie and the team


Friendliness and positivity has been amazing

Mr & Mrs N Ridley, Escrick

You handled matters from the start and we had every confidence in your recommendations and expert guidance.  The first time I called the office Elkie said “we aren’t trying to take over the world, we take on a small number of houses and try to do everything well”. What an understatement!

You have been so readily available, communicated often and your optimism, friendliness and positivity has been amazing. Thank you!


A thoroughly professional service

Mr & Mrs Spence, York

We first listed our property with another agency who promised the world.  Sadly they did not deliver, and after a few weeks we took the house off the market.  Six months later we placed it back on the market with Lancaster Samms.  We got a thoroughly professional service with constant updates and a number of expressions of interest resulting in a quick sale.   If we sell again, we will use Lancaster Samms without hesitation.


The service you and your team have offered as been incomparable

Mr Bentinck & Miss Pickard, York

We just wanted to say thank you for all of your help during our purchase. The service you and your team have offered has been incomparable. Your efficient, consistent communication has relieved a lot of stress from us at a very busy time in our lives; running a business, having a baby and buying a house is not the easiest! Not to mention how hospitable and approachable you have been during this process, nothing has been too much trouble and we really appreciate that. We will certainly recommend Lancaster Samms in future, and wish you all the best.


Nothing was too much trouble

Mr & Mrs Porteous, York

James – we just wanted to say a big thank you for all your hard work in selling our house.  You were fantastic at keeping us informed and you were always professional and helpful.  Nothing was too much trouble for you and you were always quick to respond to any enquiries and very supportive from start to finish.


Dedication and commitment

Mr & Mrs Hizzett, Rufforth

Elkie – thank you so much for your assistance, it is very much appreciated.  Your dedication and commitment in seeing things through to completion were second to none.


A real star

Mr & Mrs Grosberg, Rufforth

Elkie, thanks for all your help and hard work – you have been a real star.  In 35 years of working in property professionally, I cant remember anyone doing a better job.


In a different league

Mark Hall, St Johns Street

The service we received selling our house with Lancaster Samms was excellent and in a different league to anyone we’ve dealt with before. From the first contact, nothing was too much trouble and the service was friendly, proactive and flawless. As we were selling our home remotely and living in another town we expected some challenges, but Lancaster Samms handled absolutely everything effortlessly. A first rate service.