Testimonials
Efficient & professional throughout
Mrs E Thorpe, York
“Cannot recommend Lancaster Samms highly enough. Utterly efficient and professional throughout the duration of our (less than straightforward!) property sale. The delightful Jo was our main point of contact and she never failed to be a fantastic balance of informative, realistic and upbeat – exactly what you need during stressful times.”
Professionalism & dedication
Mr & Mrs C Binns, York
“Jo was an absolute star during our house purchase in York. She kept on top of everyone in the chain, including our own estate agents! She also came to meet us on a Saturday in her spare time to make sure we had our house keys. Would highly recommend Lancaster Samms for their professionalism and dedication throughout the house buying process”.
Exceptional service
Mrs J Lawler, York
“Exceptional service. Lancaster Samms sold my house quickly for good price. Jo my allotted agent was efficient and cheerful and guided me through the selling procedure”.
What a service!
Mr R Thorpe, York
What service! I can’t thank Neil and the team enough, with special thanks to Jo. Our sale was made complicated by a chain and Jo ensured she knew what was going on with every transaction along the chain at all times. It shows the skill and value of genuine estate agents”.
Exemplary from start to finish
Mrs H Bosenquet-To
Lancaster Samms completely breaks the mould for Estate agents. Exemplary from start to finish, Neil and Jo provided the most professional, knowledgable and reliable package in selling our house. I would highly recommend using them if you are buying or selling in York. We chose them as we needed the sale to progress as smoothly and stress free as possible due to our situation involving two simultaneous property sales, and one purchase. They went above and beyond to deliver their promise, and we accepted the offer from our first viewer. The sale progressed seamlessly which is just what we needed. Jo and Neil have both given us their time and knowledge in advising us on our new family home, in a totally impartial way, going above and beyond.
Above & beyond my expectations of an estate agent
Miss Gordon & Mr Smithson
I can’t recommend Jo and the team at Lancaster Samms enough; they were excellent – from the initial valuation through to completion. The friendly, professional manner we experienced throughout our sale was fantastic. Jo went above and beyond my expectations of an Estate Agent. The photographs and marketing material were excellent and the property was online and ready to view within hours of instruction. Viewings were booked immediately – I couldn’t keep up with how many Jo had managed to get booked in within 24 hours! Within 5 days of our house being marketed, an offer of full asking price was received which we were over the moon with. Post offer, she managed the chain and chased down outstanding actions in order that the sale went through as quickly as possible. I wouldn’t hesitate to use Lancaster Samms again in future.
A refreshing change
Mr & Mrs Tippett
A massive thank you to Jo and the team at Lancaster Samms for all the advice, help and utmost professionalism throughout our buying process. Jo was exceptionally helpful in identifying the right property for us and alleviating what potentially could have been a stressful situation throughout the journey. I would not hesitate in recommending them to anyone thinking of buying or selling.
It made a refreshing change to be able to contact an agent outside of normal working hours. Jo is now working on more property searches for us and we have every confidence in her!! No pressure…
5 star estate agent
Mr & Mrs Fagg, Copmanthorpe
Hi – Lancaster Samms Team!
Following the recent completion of the sale of our property – 11 Horseman Lane, Copmanthorpe, we just wanted to say thank you to you all, especially Elkie for the service we have received!
You guys are more than your average estate agent!
When we decided to sell our property Lancaster Samms were the first port of call, and that was 100% the right decision.
The whole process from instruction to photography, marketing through to completion was unquestionably professional. You are more than your average estate agent, you provide personal service and are passionate about what you do and ensure that the process is as stress free as possible.
Elkie was exceptionally helpful throughout the sale of our property and kept us fully updated at all times, she is responsive and proactive in making things happen.
I cannot recommend you highly enough, any one wanting to sell in York shouldn’t settle for second best opt for the 5 Star Estate Agent!
Consistently the most helpful and informative
Charlotte Messer & Daniel Shaftoe
Hi Elkie, we just wanted to thank you for everything you’ve done for us (especially considering we’re not really your clients). You’ve consistently been the most helpful and informative of everyone we’ve dealt with Thanks sincerely.
A positive and friendly attitude
Mr D Houldridge
There is a difference between estate agents – more than just the price. Jo and Neil at Lancaster Samms epitomise the personality, consideration and approach you should expect when selling your most valuable possession. I recommend them highly for helping find the right buyer, guiding me through the process and keeping me informed leading to a successful sale. All done with a positive and friendly attitude.
