Testimonials
Immensely professional
Mr & Mrs Pacitto, Sand Hutton
We would thoroughly recommend the whole team at Lancaster Samms. They have all been immensely professional, helpful and friendly throughout this whole process but Jo, in particular, was fantastic. We were kept informed at every stage and they dealt with all queries regarding our sale promptly and efficiently.
Passion and enthusiasm were second to none
Mrs Gray, Rawcliffe
We have just used Lancaster Samms for the second time in two years, this time to sell my late Grandmother’s house. From our past experience, we knew they were way ahead in terms of the quality of service they offer. We had Elkie as our contact once again, and her passion and enthusiasm were second to none and we had absolute faith in Elkie and the wider team. And once again, they did not disappoint selling the house very promptly. They have a deep understanding of their customers both buying and selling, as well as good knowledge and passion for the areas in which they operate. They really do stand out from other companies, due to their whole approach and high standards. Thank you!
A Personal Touch
Mr & Mrs Millman, Stockton on the Forest
Lancaster Samms came highly recommended by several previous clients. We were not disappointed. Prompt, professional with a personal touch. We would not hesitate to use them again. We wish them continued success in the future.
The best I’ve ever dealt with
Mr & Mrs Fawcett, Escrick
I’ve moved house 11 times in my life so I’ve dealt with my share of estate agents. Lancaster Samms are the best I’ve ever dealt with.
Definitely the best
Mr & Mrs Norman, Wheldrake
I would like to thank Lancaster Samms for all their help in my move recently, James who was particularly helpful in his efforts to make the move go smoothly. They say biggest is best I would like to disagree, you get personal attention from this estate agent who are not the largest one in York but definitely the best.
Lancaster Samms felt like the “John Lewis” of estate agents
Mr & Mrs Chapman
“From the first moment of stepping into the Lancaster Samms offices it was a real pleasure working with such a professional team – initially Elke then Neil and thereafter James who looked after our purchase.
Dealing with Lancaster Samms was a calm but efficient experience, their honesty and integrity made them stand out from so many other “High Street” estate agents – Lancaster Samms felt like the “John Lewis” of estate agents. Not only did the team make us feel like valued customers, they also acted in the best interests of the sellers to attain a price in excess of the asking price. I would also recommend using their advice when selecting a solicitor as the company they found us were excellent.
Overall this was calm, efficient and trusting experience (not something you always expect from estate agents!). If we should ever have a need – we will be back!”
In depth and useful feedback.
Mrs Kennedy, York
I was extremely impressed with Jo’s approach to selling my property. She showed a thorough knowledge of her subject – asking the right questions to provide in depth and useful feedback. She kept in close contact – I never felt ‘out of the loop’ and best of all she sold the property!!! Well done, and thank you very much.
Second-to-none
Mr & Mrs Kendall, Woodthorpe
The service we received from all of the staff at Lancaster Samms has been second-to-none. I wouldn’t hesitate to recommend them and/or use them again. It felt as if no request would have been too much and they were always happy to help. Thank you so much for everything.
Streets ahead of the rest
Diane, Rawcliffe.
I would just like to say what an excellent service I received from Lancaster Samms from start to finish regarding my recent house sale. Their service was very professional throughout and nothing was too much trouble. I was constantly kept in the loop by Elkie and her friendly approach and lovely smile got me through it!
I have no hesitation in recommending Lancaster Samms in the future, streets ahead of the rest.
An incredible performance
Mr & Mrs Tester, Bootham
Elkie, You have put in an incredible performance sorting out the various problems in selling our apartment for us, above the normal estate agents remit. Without your help, we may not have completed when we did. You have kept all our spirits up during this protracted and difficult sale.
