Testimonials

Lancaster Samms felt like the “John Lewis” of estate agents

Mr & Mrs Chapman

“From the first moment of stepping into the Lancaster Samms offices it was a real pleasure working with such a professional team – initially Elke then Neil and thereafter James who looked after our purchase.

Dealing with Lancaster Samms was a calm but efficient experience, their honesty and integrity made them stand out from so many other “High Street” estate agents – Lancaster Samms felt like the “John Lewis” of estate agents. Not only did the team make us feel like valued customers, they also acted in the best interests of the sellers to attain a price in excess of the asking price. I would also recommend using their advice when selecting a solicitor as the company they found us were excellent.

Overall this was calm, efficient and trusting experience (not something you always expect from estate agents!). If we should ever have a need – we will be back!”


In depth and useful feedback. 

Mrs Kennedy, York

I was extremely impressed with Jo’s approach to selling my property. She showed a thorough knowledge of her subject – asking the right questions to provide in depth and useful feedback. She kept in close contact – I never felt ‘out of the loop’ and best of all she sold the property!!! Well done, and thank you very much.


Second-to-none

Mr & Mrs Kendall, Woodthorpe

The service we received from all of the staff at Lancaster Samms has been second-to-none. I wouldn’t hesitate to recommend them and/or use them again. It felt as if no request would have been too much and they were always happy to help. Thank you so much for everything.


Streets ahead of the rest

Diane, Rawcliffe.

I would just like to say what an excellent service I received from Lancaster Samms from start to finish regarding my recent house sale. Their service was very professional throughout and nothing was too much trouble. I was constantly kept in the loop by Elkie and her friendly approach and lovely smile got me through it!

I have no hesitation in recommending Lancaster Samms in the future, streets ahead of the rest.


An incredible performance

Mr & Mrs Tester, Bootham

Elkie, You have put in an incredible performance sorting out the various problems in selling our apartment for us, above the normal estate agents remit. Without your help, we may not have completed when we did. You have kept all our spirits up during this protracted and difficult sale.


I felt totally supported

Ms Davy, Kelfield

Thank you to you and the team at Lancaster Samms for all your help with our move. We were recommended to you by a friend who had spoken with you over the phone when she was interested in purchasing one of your listed properties. She was very impressed with your friendly and helpful manner and suggested I come to you for the sale of my own home.
I have never had such a quick and easy move. I felt totally supported by you every step of the way and I would have no hesitation in recommending you to anyone considering a move.


Absolutely Brilliant

Miss Yates on behalf of Mr & Mrs Yates, Stockton Lane

You guys have been absolutely brilliant. Massive well done to James and Neil. Can’t recommend Lancaster Samms enough!


Extremely professional team

Ms J Turpin, York

I cannot recommend Lancaster Samms highly enough. An extremely professional team, they did all the viewings which took a huge amount of stress away from me and allowed the property to be presented at its best. Not only that but all the team who did the viewings knew, and were focused on selling, the property. During the period between offer and completion they were constantly in touch with both sides, providing advice as necessary and ensuring that the momentum of the sale was maintained. This wasn’t the first house that I have sold through Lancaster Samms and it certainly won’t be the last!


approachable, friendly, efficient

Mr & Mrs Hoy, Bootham

Just to say that every dealing with Lancaster Samms has been extremelygood whilst buying my new apartment. I was allocated a specific memberof staff, James, who has kept me informed every step of the way being very approachable, friendly, efficient and also a very effective communicator. I would have no hesitation in recommending Lancaster Sammsto my family & friends, and using them again in the future. Thank you for making this transition seamless. Mr & Mrs Hoy, Bootham


A pleasure to deal with

Mr & Mrs Jackson, South Bank

Many thanks to Elkie, Charlie, Neil and James for all your hard work and support with our purchase of Finsbury Avenue. We really appreciate it and you’ve been a pleasure to deal with.  Mr & Mrs Jackson, South Bank