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REVIEWS

Testimonials

“Dedication and commitment”

Elkie – thank you so much for your assistance, it is very much appreciated.  Your dedication and commitment in seeing things through to completion were second to none.

Mr & Mrs Hizzett, Rufforth

“In a different league”

The service we received selling our house with Lancaster Samms was excellent and in a different league to anyone we’ve dealt with before. From the first contact, nothing was too much trouble and the service was friendly, proactive and flawless. As we were selling our home remotely and living in another town we expected some challenges, but Lancaster Samms handled absolutely everything effortlessly. A first rate service.

Mark Hall, St Johns Street

“Passion and enthusiasm were second to none”

We have just used Lancaster Samms for the second time in two years, this time to sell my late Grandmother’s house. From our past experience, we knew they were way ahead in terms of the quality of service they offer. We had Elkie as our contact once again, and her passion and enthusiasm were second to none and we had absolute faith in Elkie and the wider team. And once again, they did not disappoint selling the house very promptly. They have a deep understanding of their customers both buying and selling, as well as good knowledge and passion for the areas in which they operate. They really do stand out from other companies, due to their whole approach and high standards. Thank you!

Mrs Gray, Rawcliffe

“A Personal Touch”

Lancaster Samms came highly recommended by several previous clients. We were not disappointed. Prompt, professional with a personal touch. We would not hesitate to use them again. We wish them continued success in the future.

Mr & Mrs Millman, Stockton on the Forest

“Definitely the best”

I would like to thank Lancaster Samms for all their help in my move recently, James who was particularly helpful in his efforts to make the move go smoothly. They say biggest is best I would like to disagree, you get personal attention from this estate agent who are not the largest one in York but definitely the best.

Mr & Mrs Norman, Wheldrake

“Lancaster Samms felt like the “John Lewis” of estate agents”

“From the first moment of stepping into the Lancaster Samms offices it was a real pleasure working with such a professional team – initially Elkie then Neil and thereafter James who looked after our purchase.

Dealing with Lancaster Samms was a calm but efficient experience, their honesty and integrity made them stand out from so many other “High Street” estate agents – Lancaster Samms felt like the “John Lewis” of estate agents. Not only did the team make us feel like valued customers, they also acted in the best interests of the sellers to attain a price in excess of the asking price. I would also recommend using their advice when selecting a solicitor as the company they found us were excellent.

Overall this was calm, efficient and trusting experience (not something you always expect from estate agents!). If we should ever have a need – we will be back!”

Mr & Mrs Chapman

“Extremely professional team”

I cannot recommend Lancaster Samms highly enough. An extremely professional team, they did all the viewings which took a huge amount of stress away from me and allowed the property to be presented at its best. Not only that but all the team who did the viewings knew, and were focused on selling, the property. During the period between offer and completion they were constantly in touch with both sides, providing advice as necessary and ensuring that the momentum of the sale was maintained. This wasn’t the first house that I have sold through Lancaster Samms and it certainly won’t be the last!

Ms J Turpin, York

“Went the extra mile”

I want to thank the team at Lancaster Samms for the excellent service you provided during the purchase of my flat from you. I felt you went the extra mile to make sure things ran as smoothly as possible and I would have no hesitation in recommending Lancaster Samms in the future to anyone intending to buy or sell a property in York.

Mr T Pearson

“I would without hesitation recommend your firm”

A huge thank you for all your efforts during the sale of 2 Blake Court. I am really most grateful for everything you have done to help at such a distressing time. Being so far away you have done so many little things which went well beyond simply selling the bungalow. Your personal touch has been gratefully appreciated. I would without hesitation recommend your firm to any potential seller.

Mrs Beckett

“The best Agents I have ever dealt with”

Lancaster Samms are in my opinion the best Agents I have ever dealt with. Neil is professional, polite and his attention to detail is what makes him stand out. Throughout the house selling process he was always there to answer all the buyers questions and was unflappable. The sale was quickly achieved and at a good price. Simply the best. Many thanks.

Mr D Elliot

“Exceptional level of service”

“This should have been a very difficult process for us as it was the sale of my mother’s house, and the closing of her estate. However, we received an exceptional level of service from Elkie, who dealt with us kindly and sensitively from beginning to end. We were really touched by how personal the service was. Elkie constantly went above and beyond to make sure we were looked after – even bringing us muffins to keep us going while we cleared out the house!! We were delighted with the photos and the brochure produced for the house – they were beautifully done to a very high standard, and I’m sure contributed to the quick sale of the house. Thank you so much – your attention to detail, speed and efficiency, and all the personal touches, are deeply appreciated.”

Mrs Cook

“Confidence and enthusiasm I have never seen before”

May I take this opportunity to say how overwhelmed I have been with the service and attention to detail that you have provided during the sale of my property. Right from the out set you approached the sale with confidence and enthusiasm I have never seen before, giving me a prompt and honest appraisal of the property and explaining in detail what Lancaster Samms were able to provide. Further more you sourced and negotiated a respectable purchaser within 7 days using all your expertise gleamed from many years working in the residential property sector.

I have now entrusted in Lancaster Samms to sell a further property and would highly recommend them as they have given me a huge amount of confidence in their ability to deliver in what are very testing times in a volatile property market. Great work guys and good luck for the future

Mr P Foster
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