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“Exceptional level of service”

“This should have been a very difficult process for us as it was the sale of my mother’s house, and the closing of her estate. However, we received an exceptional level of service from Elkie, who dealt with us kindly and sensitively from beginning to end. We were really touched by how personal the service was. Elkie constantly went above and beyond to make sure we were looked after – even bringing us muffins to keep us going while we cleared out the house!! We were delighted with the photos and the brochure produced for the house – they were beautifully done to a very high standard, and I’m sure contributed to the quick sale of the house. Thank you so much – your attention to detail, speed and efficiency, and all the personal touches, are deeply appreciated.”

Mrs Cook

“Confidence and enthusiasm I have never seen before”

May I take this opportunity to say how overwhelmed I have been with the service and attention to detail that you have provided during the sale of my property. Right from the out set you approached the sale with confidence and enthusiasm I have never seen before, giving me a prompt and honest appraisal of the property and explaining in detail what Lancaster Samms were able to provide. Further more you sourced and negotiated a respectable purchaser within 7 days using all your expertise gleamed from many years working in the residential property sector.

I have now entrusted in Lancaster Samms to sell a further property and would highly recommend them as they have given me a huge amount of confidence in their ability to deliver in what are very testing times in a volatile property market. Great work guys and good luck for the future

Mr P Foster

“You truly are unique amongst Estate Agents”

Neil, you truly are unique amongst Estate Agents – you actually worked very hard for your fee. Not to mention your unfailing pleasant manner and dedication to achieving a sale. We are extremely grateful for all your hard work, it has been a pleasure knowing you.

Mr & Mrs Genner, Askham Bryan
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