Testimonials

Thoroughly impressed with every aspect of their service

Mrs H Graham

Lancaster Samms have done a fantastic job in selling our home. After being on the market with another agent for some time with no success we were beginning to feel a little dis-heartened. A colleague of mine recommended switching to Lancaster Samms and we haven’t looked back. They sold our home within a week of marketing it and we have been thoroughly impressed with every aspect of their service, particularly the way they have kept us informed at every stage. I feel they have really gone the extra mile and it really sets them apart from other estate agents we have dealt with in the past. A great example of this being the fact our sale was agreed by Charlie on Easter Sunday!

I have already recommended Charlie and Neil to other people I know who are thinking of moving – they are setting a new standard for estate agency in York!


I cannot thank Lancaster Samms enough for all their hard work in selling our home

Mr & Mrs Snowball

I cannot thank Lancaster Samms enough for all their hard work in selling our home, they took all off the stress out of it and their knowledge and expertise in this market place is second to none. Neil gives refreshing, honest advise which clearly works well as we sold our properly in a matter of days for the asking price, not an easy task in this challenging market.

I will confidently recommend Neil and Charlie’s services to anyone thinking of selling a properly and would never use another agent again (not that I’m planning on moving anything soon!)


I found your company to be unique from any other agencies

Mrs C Henderson

I would like to express my sincere thanks for your assistance in the sale of my house.  I found your company to be unique from any other agencies, personal, courteous, prompt and extremely professional.  From the initial valuation right up until the point of sale I felt that you were in complete control and guided me through the whole process with ease.  You kept me informed, gave me advice, listened to my concerns and were always contactable.

I know that you will be an extremely successful agent as you have proved that already.  I would like to thank you both for all your hard work and dedication and it goes without saying that I will recommend you without any hesitation


We were extremely well looked after

Mr & Mrs Oxendale

After a very poor response to the advertising of our property with the original estate agents, we were recommended by a friend to speak to Charlie and Neil at Lancaster Samms. Instantly they gave us a feeling of confidence by providing an extremely positive approach, sound advise, an eye for detail and very good communication skills.

The professional service provided by Lancaster Samms quickly resulted in the successful sale of our property.We were extremely well looked after, and we would not hesitate to recommend Lancaster Samms to any new vendor.


Dealing with Lancaster Samms has been a real pleasure

Jenny Barnes

A big thank you to Lancaster Samms for the speedy and efficient sale of my house.  The whole process has been smooth and without problems.  From the start you listened to what I had to say, offered sensible and helpful advice and did exactly what you said you would do at all stages. The brochure you produced was excellent, showing my property at its’ best.  I was properly informed of all viewings and, once under offer, all the liaison with my purchaser and solicitors was swiftly dealt with.  The result – completion within four months of putting the property on the market – is in my experience almost unheard of, and is particularly pleasing in today’s difficult market.

Thank you also for your help with my related purchase – your advice was very helpful and was instrumental in my making a timely offer to secure just the very property I wanted for my new home. Dealing with Lancaster Samms has been a real pleasure and I would recommend you to anyone seeking to sell or buy property in York. Sincerely


Throughout my dealings with both Charlie & Neil, I have found their attention and dedication to my property sale nothing short of outstanding.

Mr Gibbons

Following previous attempts by other local agents to procure a sale for my investment apartment in York city centre, I decided to engage Lancaster Samms for a fresh marketing approach.  Throughout my dealings with both Charlie & Neil, I have found their attention and dedication to my property sale nothing short of outstanding.

Within the first few days of marketing viewings were achieved and shortly thereafter I received an acceptable offer followed by a successful sale with quick completion.

In today’s stressful marketplace, many agents are not reacting to the changes imposed by “tougher times”  This is not the case with Lancaster Samms, they are proactive in following leads, acquiring feedback and making honest suggestions.  I am certain they will reap the future benefits of their hard work and become a very well established agent in the York arena


The preparation and effort your team put into the sale of my property before it went on the market, the great marketing around it and the assistance with the legal aspects was outstanding

Miss N Irvine

I wanted thank you again for the exceptional service I received from you and your company. You made what i thought was going to be a long & arduous process happen with ease and no stress at all.

The preparation and effort your team put into the sale of my property before it went on the market, the great marketing around it and the assistance with the legal aspects was outstanding and the very personal service (even down to helping me move some of my furniture!) was perfect.


Motorways ahead of any other estate agents I have encountered

Mr S Crawshaw

Having moved house several times in my life I can safely say that the sale of my Mother`s house by Lancaster Samms was streets, no motorways ahead of any other estate agents I have encountered!! From the very first meeting with Neil Samms I knew we were in safe hands and so it proved to be. The communication lines were excellent, the sale was completed with the minimum of fuss and he put us in touch with a very good solicitor as we live away from York. Neil has arranged items to be cleared from the house and some other items to be picked up in my absence.

Going the extra mile is an often-used term and sadly many companies do not. Lancaster Samms have gone much further than that and have offered, and given, outstanding service. Very many thanks


Neil spends time getting to know you and your objectives so that he can offer sensible advice to meet your needs.

Mr G Price

Having tried a number of local estate agents to market our property, we engaged with Neil and Lancaster Samms. They offer a very fresh and personal approach to property marketing compared with their rivals in York. Neil spends time getting to know you and your objectives so that he can offer sensible advice to meet your needs.

Lancaster Samms ultimately sold our house twice, as the first time the purchasers could not proceed. The service was excellent from start to finish and I would highly recommend Neil if you are looking for an estate agent in York.


Hopgrove Lane, York

Mr J Bird and Mrs C Chadwick

We would like to thank you both for the manner in which you have conducted the sale of our home and to assure you we will, wherever possible, be making sure that the name of Lancaster Samms is the first in people’s minds when they are considering a house move.

From the first initial appointment to take instructions; through opportunities to input on the photographs, brochure and website details, the accompanied viewings, through to the eventual sale we never doubted we were in the best hands. We were particularly grateful that you took the time to eliminate, at an early stage, those for whom our property was unsuitable and only send those with true interest. An invaluable resource for us was that you never failed to provide an update, on each and every one, within 24 hours ensuring that we were as informed as possible regarding each of the viewings.

We are sure that everyone who passes through your company will be given the same professional, courteous, friendly, accomplished and exquisite attention to detail service that we enjoyed and that the name of Lancaster Samms will very soon be one of the leading Agencies in York