Motorways ahead of any other estate agents I have encountered
Mr S Crawshaw
Having moved house several times in my life I can safely say that the sale of my Mother`s house by Lancaster Samms was streets, no motorways ahead of any other estate agents I have encountered!! From the very first meeting with Neil Samms I knew we were in safe hands and so it proved to be. The communication lines were excellent, the sale was completed with the minimum of fuss and he put us in touch with a very good solicitor as we live away from York. Neil has arranged items to be cleared from the house and some other items to be picked up in my absence.
Going the extra mile is an often-used term and sadly many companies do not. Lancaster Samms have gone much further than that and have offered, and given, outstanding service. Very many thanks
Neil spends time getting to know you and your objectives so that he can offer sensible advice to meet your needs.
Mr G Price
Having tried a number of local estate agents to market our property, we engaged with Neil and Lancaster Samms. They offer a very fresh and personal approach to property marketing compared with their rivals in York. Neil spends time getting to know you and your objectives so that he can offer sensible advice to meet your needs.
Lancaster Samms ultimately sold our house twice, as the first time the purchasers could not proceed. The service was excellent from start to finish and I would highly recommend Neil if you are looking for an estate agent in York.
Hopgrove Lane, York
Mr J Bird and Mrs C Chadwick
We would like to thank you both for the manner in which you have conducted the sale of our home and to assure you we will, wherever possible, be making sure that the name of Lancaster Samms is the first in people’s minds when they are considering a house move.
From the first initial appointment to take instructions; through opportunities to input on the photographs, brochure and website details, the accompanied viewings, through to the eventual sale we never doubted we were in the best hands. We were particularly grateful that you took the time to eliminate, at an early stage, those for whom our property was unsuitable and only send those with true interest. An invaluable resource for us was that you never failed to provide an update, on each and every one, within 24 hours ensuring that we were as informed as possible regarding each of the viewings.
We are sure that everyone who passes through your company will be given the same professional, courteous, friendly, accomplished and exquisite attention to detail service that we enjoyed and that the name of Lancaster Samms will very soon be one of the leading Agencies in York